Update: Following the reply from Surface Customer Care to this review, I have contacted with them to sort this out. They have recommended me to do a bunch of things, which didn't really solve the issue. The representative assigned, however, was very caring, and that was all I needed apparently.
I have realized that the problem does not lie completely on this specific Type Cover I received. The issue described below occurs ONLY when my device is connected to the 65W power supply (as opposed to the 35W power supply that comes along with the Surface Pro 4, bought from Microsoft Store as a secondary charger) which I always keep connected to a multiple-output power strip I have in my living room.
So, there it is. I give it 5 stars. I could take off like a star for not working well under this adverse (?) conditions, but I like this thing so much. It is well designed, well built. As for the issue, I think it probably is sourced at somewhere inside the Surface Pro 4, about the keyboard connector and the regulation of higher-than-expected power supply.
-- OLD REVIEW --
I have no problems with the design, but maybe the build quality. It's just that the keyboard I received is not functionally perfect, and somewhat defective:
Its trackpad does not work 100% of the time. The keys function just fine, but the trackpad does not respond from time to time. It's like trying to write with a ballpoint pen that is very low on ink, really. I draw circles on the trackpad with my finger to get it back to working. It stutters while drawing circles, then gets back fine after a short while. Stupid, but that's how it is.
Given that I have bought this as a replacement to my first 1.5 years old Pro Type Cover (Teal), this is a huge disappointment to me. I had replaced that one, because some of its keys (v, 4, enter, and maybe some more) got irresponsive after 1.5 years of usage. This one got defective on me in just a week of usage, and I had been taking care of it like a newborn...
I think it wasn't such a good idea to utilize ribbon cables on a junction that's bent ever so frequently. I don't know the insides of this keyboard really, but hey, what else could they use?
I had stumbled upon this review page while I was looking for a link to get it replaced with a new one, somehow. I couldn't find any links, but a product that got defective within a month should be replaceable, right?
| Brand | Microsoft |
|---|---|
| Series | FFP-00001 |
| Item model number | FFP-00001 |
| Hardware Platform | Laptop |
| Operating System | Windows 10 |
| Item Weight | 10.6 ounces |
| Product Dimensions | 8.46 x 0.24 x 11.65 inches |
| Item Dimensions LxWxH | 8.46 x 0.24 x 11.65 inches |
| Color | Platinum |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Manufacturer | Microsoft |
| ASIN | B0723B58DW |
| Country of Origin | China |
| Is Discontinued By Manufacturer | No |
| Date First Available | May 23, 2017 |
